Sales Policy

Effective Date: December 13, 2024

At Flexxi, we strive to provide our customers with high-quality products and exceptional service. This Sales Policy outlines the terms and conditions under which we sell products and services through our website, www.flexxi.site. By making a purchase on our website, you agree to comply with and be bound by the following terms.

1. Product Availability and Descriptions

We make every effort to ensure that the products listed on our website are accurately described and available for purchase. However, due to varying factors such as stock availability and supplier issues, there may be occasions when products are temporarily out of stock or unavailable.

  • Product Descriptions: We strive to provide accurate descriptions and images of products. However, slight variations in color or design may occur due to display settings and other factors.
  • Product Availability: We reserve the right to change product availability, discontinue products, or remove products from sale at any time without prior notice.

2. Pricing and Payment

The prices for products listed on our website are in USD (United States Dollars) and include any applicable taxes unless otherwise stated. We reserve the right to adjust prices for any reason, including due to promotional offers or changes in suppliers or manufacturers.

  • Pricing Errors: If a pricing error is discovered on your order, we will notify you immediately and offer the option to proceed with the corrected price or cancel the order. If we are unable to contact you, we may cancel the order and issue a full refund.

  • Payment Methods: We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment options available at checkout. Payment is processed securely via our payment gateway, and your payment information is not stored on our site.

3. Order Processing and Shipping

Once your order is placed, we will process it promptly. Orders are typically processed within 1-3 business days. However, during peak seasons or promotional periods, processing may take longer.

  • Order Confirmation: After placing your order, you will receive an order confirmation email with details of the products purchased, shipping address, and estimated delivery date.

  • Shipping Times and Costs: Shipping times and costs vary based on your location and the shipping method selected at checkout. Please note that we do not offer international shipping at this time. Shipping costs will be displayed at checkout, and the total shipping charge will be added to your order.

  • Delivery Issues: If your order is delayed or lost in transit, please contact our customer service team at info@flexxi.site for assistance. We will work with our delivery partners to resolve the issue as quickly as possible.

4. Returns, Exchanges, and Refunds

For more detailed information regarding returns, exchanges, and refunds, please refer to our Refund and Returns Policy.

  • Eligibility for Returns: To be eligible for a return, products must be in unused and resalable condition, with original packaging and tags intact.
  • Return Timeframe: Returns must be made within 30 days of receiving the product.

5. Sales Promotions and Discounts

From time to time, we may offer sales promotions, discount codes, or special offers to our customers. These promotions are subject to the following terms:

  • Discount Codes: Discount codes must be applied at checkout to receive the discount. They cannot be combined with other offers or applied retroactively to previous purchases.
  • Sale Items: Sale items are often subject to specific conditions, including final sale status or limited availability. All sale items are non-returnable unless defective.

6. Customer Responsibilities

By purchasing products from Flexxi, you agree to the following responsibilities:

  • Providing Accurate Information: You are responsible for providing accurate and complete information during the order process, including shipping address and payment details.
  • Compliance with Laws: You agree to comply with all applicable local laws and regulations in your country regarding the purchase, use, and resale of products.

7. Limitations of Liability

Flexxi’s liability to you is limited to the amount paid for the products purchased. We will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Changes to the Sales Policy

We reserve the right to modify or update this Sales Policy at any time. All changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for updates.

9. Contact Us

If you have any questions or concerns regarding this Sales Policy, please contact us at: